Grupo Nabeiro Intranet

📋 Overview

Grupo Nabeiro — Delta Cafés, one of Portugal’s largest and most respected companies, implemented a new digital workplace. The challenge was to connect a diverse workforce, from head office to the sales and distribution teams on the road, on a single platform for culture and collaboration.

🎯 The Challenge

Business context As the group expanded across geographies and business areas, keeping a unified culture and making sure information reached everyone — not only the people with a desk computer — was critical. The previous intranet ran on old technology, was inflexible and was not responsive.

Technical requirements

• Mobile first: essential access for distribution and sales teams.
• Multilingual: support for the geographies the group operates in.
• Brand identity: the portal had to breathe the Delta/Nabeiro brand, going beyond SharePoint’s standard look.
• Application hub: a single starting point for SAP, HR and other tools.

💡 The Solution

Strategic approach Adopt SharePoint Online’s intelligent intranet, with a strong custom design layer and a hub-site architecture that lets each business unit keep its autonomy under a common umbrella.

Technical implementation Avantit worked closely with Grupo Nabeiro’s internal communications and IT teams. We built:

• Global news centre: with a news approval workflow and audience targeting by department.
• Custom people directory: fast internal contact search with telephony integration — click-to-call on mobile.
• HR integrations: web parts for quickly checking payslips and booking leave.
• Social features: Yammer/Viva Engage integrated to encourage informal sharing and celebrate achievements.

Timeline

• Phase 1 (architecture and design): 4 weeks
• Phase 2 (component development): 6 weeks
• Phase 3 (content and migration): 4 weeks
• Phase 4 (phased rollout): 4 weeks

📈 The Results

Success metrics

• 🌍 Reach: the intranet now reaches employees who were previously disconnected — mobile workers.
• 📰 Engagement: a significant rise in reading of and interaction with corporate news.
• ⏱️ Efficiency: time to reach policy documents cut dramatically.

Business impact The intranet became a fundamental vehicle for cultural cohesion, letting management communicate directly with the whole organisation and letting the group’s values be lived digitally every day.

🛠️ Technology Stack

• SharePoint Online: the content management core.
• SPFx and PnP JS: advanced interface and functionality customisation.
• Azure Functions: complex integrations with backend systems.
• Viva Engage (Yammer): the social and community layer.

💬 Client Testimonial

“Our new intranet brought people closer. Whether they are at head office in Campo Maior, in an international office or on the road, everyone feels part of the same ecosystem.”

Information Systems Management Grupo Nabeiro

🎓 Lessons Learned

• Governance: defining clearly who publishes what mattered as much as the code.
• Segmentation: do not bombard everyone with everything; personalising the news raised the portal’s relevance.