INEGI Intranet

📋 Overview

INEGI, the interface between university research and industry, needed an intranet that reflected its standing in innovation. The new INEGI Inside portal brought internal communication, human resources and knowledge management together on a modern and visually striking SharePoint platform.

🎯 The Challenge

Business context With hundreds of highly qualified staff, INEGI’s internal communication was fragmenting across email, shared network drives and old, little-used portals. There was no digital press conference where the organisation could align on its vision, share project successes and make policy documents available under proper governance.

Technical requirements

• Communication hub: prime space for institutional news with audience segmentation.
• Document management: a structured repository for standards, procedures and templates.
• People directory: advanced search by skills and department.
• Attractive design: an interface that escapes SharePoint’s default look while respecting INEGI’s brand book.
• Integration: a single entry point to other internal applications such as ERP and project management.

💡 The Solution

Strategic approach The solution centred on the employee experience. Using SharePoint’s modern experience as the base, we extended the native functionality with SPFx components to deliver a pixel-perfect design without compromising how easily the communications team can edit content.

Technical implementation The information architecture was redesigned around hub sites, so it scales to future departments. We built custom web parts for:

• Rotating banner: featured news with visual impact.
• Quick links: custom icons for external tools.
• Birthdays and new joiners: automated ways to celebrate the team.
• Canteen: the daily menu, one of the most requested features.

The intranet was integrated into Microsoft Teams through Viva Connections, so staff reach the portal without leaving their main collaboration tool.

Timeline

• Phase 1 (design and UX): 3 weeks
• Phase 2 (implementation and customisation): 4 weeks
• Phase 3 (content migration): 2 weeks
• Phase 4 (launch): 1 week

📈 The Results

Success metrics

• 📢 Reach: 85% of employees visit the intranet daily.
• 📉 Email: 30% fewer all-staff emails.
• 🔍 Productivity: a sharp fall in the time spent looking for templates and official standards.
• 📱 Teams: wide adoption through the Viva Connections integration.

Business impact INEGI Inside became the organisation’s digital heart. More than a set of tools, the platform consolidated the organisational culture, making sure researchers and support staff share the same view and have equal access to information.

🛠️ Technology Stack

• SharePoint Online Modern: the CMS foundation.
• SPFx and React: custom visual components for strict brand compliance.
• Microsoft Viva Connections: the intranet inside the Teams workflow.
• Azure AD: source of truth for the people directory and org chart.

💬 Client Testimonial

“The new intranet transformed how we communicate. It is intuitive, attractive and easy to manage. For the first time we feel we have a real digital meeting point that reflects the quality of the work we do at INEGI.”

Communications Department INEGI